FAQ

At EV Elite Transportation Services, we want to ensure you have all the information you need to feel confident choosing us for your medical transportation needs.

Below are answers to the most common questions we receive. If you don’t see your question here, please don’t hesitate to contact us—we’re happy to help!

How much are your transportation services?

Our pricing is based on the type of service required, the distance of the trip, and any special accommodations needed. We strive to offer competitive rates while maintaining the highest standards of safety and care. For a detailed quote tailored to your specific needs, please us the trip calculator on our booking page. We’re happy to provide transparent pricing with no hidden fees.
Do you accept Medicaid?

Yes, we accept Medicaid in some cases for eligible transportation services. We understand that navigating insurance can be complex, so please reach out to us with your Medicaid information first, if that is something you will be requesting. We accept private pay in all circumstances. Read more about how Medicaid can help pay for your ride.
What types of vehicles do you use?

Our fleet includes state-of-the-art hybrid and electric paralift vehicles, designed to accommodate wheelchairs and other mobility aids. All vehicles are equipped with advanced safety features and are meticulously cleaned and sanitized between trips to ensure a safe and comfortable environment for our clients.
Are your drivers trained to assist elderly and disabled passengers?

Absolutely. Our drivers are highly skilled, certified professionals with specialized training in assisting elderly and disabled passengers. They are not only experienced behind the wheel but also compassionate and attentive to your unique needs. All of our drivers are CPR and PASS 2 certified.
How do I schedule a ride?

Scheduling a ride is easy! You can call us directly, or use our online booking page to arrange transportation. We recommend booking as far in advance as possible to ensure availability, especially for recurring appointments.
What areas do you serve?

We proudly serve the greater St. Petersburg/Tampa Bay, FL area. If you’re unsure whether we operate in your area, please contact us, and we’ll be happy to confirm.
What safety measures do you have in place?

Safety is our top priority. In addition to using well-maintained, sanitized vehicles, our drivers undergo rigorous training, CPR and PASS-2 certification, and background checks. We also adhere to all local and federal safety regulations to ensure a secure and reliable experience for every passenger.
Can I trust EV Elite to be on time?

Yes! We understand the importance of punctuality, especially for medical appointments. Our team excels in efficient time management, and we are committed to providing prompt and timely transportation, anywhere you need to be.

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